client case study
The Cotswold letting agency
The Cotswold Letting Agency is a leading boutique property consultancy operating across the Cotswolds. As a certified B Corp, the agency has embedded environmental and social responsibility throughout its business, combining property expertise with a strong commitment to the long-term stewardship and protection of the landscape – an Area of Outstanding National Beauty, and delivering positive impact in its local communities.
Fergus Mitchell, Founder
“I briefed B·ABLE to help me with my B Corp Impact Report. Mirry and Mia grasped the project and produced a report in double quick speed. Absolutely first-class service! And great communication throughout. Thank you!”
Service: Impact reporting
Industry: Property
Size: <10 Employees
The Challenge
A key requirement of B Corp certification is the publication of an annual impact report, providing transparency around a business’s environmental and social impact, progress and commitments. As a small team balancing day-to-day operations, The Cotswold Letting Agency was looking for hands-on support to help lead and coordinate the development of its 2025 Impact Report.
Alongside meeting reporting requirements, the team wanted the report to communicate their impact, values and ongoing commitments in a way that felt authentic to the brand, credible and engaging for stakeholders.
The Solution
We worked closely with the team to develop their first impact report, taking a practical and collaborative approach throughout.
Starting with a review of their existing activities and information, we took time upfront to understand the business, its values, and the story they wanted the report to tell.
We then structured the report to clearly communicate their approach, progress, and ambitions, ensuring it was both accessible and aligned across the five B Corp Impact Areas. This involved collecting data from across the team, developing a clear and transparent narrative around current activities and future priorities, and ensuring the report struck the right balance between credibility and simplicity. We also worked closely with their designer to bring the report to life.
Throughout, our focus was on creating a report that genuinely reflects the business, avoiding unnecessary complexity while building a strong foundation for future reporting.
The Results
The Cotswold Letting Agency now has a clear and credible impact report that articulates its approach to sustainability.
The report provides a structured way for The Cotswold Letting Agency to communicate with landlords, tenants, and wider stakeholders, while also giving the team greater clarity on where to focus their efforts going forward.
Importantly, it establishes a baseline from which the business can track progress, strengthen its practices, and continue to build its sustainability story over time.
Preparing for B Corp recertification or looking to strengthen your impact communications?
Looking to strengthen your communications or for a partner to manage the development of your Impact Report? Let’s chat! – hello@bable.world.